Financial Innovation

The way humans store cash has changed over time. But from coin purses to leather wallets, we have always found ways to store money safely on our person. The newest wallet can be found on a small, rectangular device owned by many people –…

With COVID-19 settling in to become the next part of our future, many are coming to the realisation that ‘it may never go away’ – similar to the “just for a night stay-over” which turns into “just a few more months please!”.

According to customer insight and market research collected by artificial intelligence, banks have made several crucial missteps in providing for their customers during the pandemic.

Worldwide, cash transactions are slowly declining. Since the emergence of the COVID-19 pandemic, there has been an unprecedented shift in consumer behaviour which has accelerated the move towards a cashless society.

For many, digital advice in the context of wealth management refers to robo-advisors and digital tools that serve a mass-affluent, younger and more digitally savvy client base. However, the value digital advice brings and to whom, reaches…