Finance Monthly - August 2023

The next area in which ChatGPT and AI operate seamlessly is the creation of superior financial forecasting models. With their advanced analytical capabilities, these technologies provide executives with more accurate and comprehensive information for decision-making. By leveraging the power of ChatGPT and AI, finance professionals can gain deeper insights into market trends, identify potential risks, and make informed strategic choices that drive the success of their organizations. Instead of instilling fear that finance jobs will be replaced, the integration of ChatGPT and AI empowers human employees to concentrate on their unique strengths. Rather than being preoccupied with repetitive tasks, finance professionals can allocate their time and expertise to critical areas that require human judgment, such as action items, strategic planning, and urgent business-partner approval requests. This human-centric approach ensures that the strengths and abilities of finance professionals are harnessed effectively, leading to more impactful contributions within their organizations. Risks of ChatGPT While ChatGPT and generative AI offer significant advantages, it is crucial for finance departments to acknowledge and mitigate the potential risks associated with their implementation. One primary concern is security protocols. It is essential that companies carefully determine the data they want to make available to ChatGPT, given that it is owned by another entity (OpenAI) and accessible publicly online. To safeguard proprietary information, companies need to establish clear guidelines regarding data usage and access and familiarize employees with these protocols. Using ChatGPT without an enterprise contract also presents security risks. Without proper agreements with OpenAI or other competing companies like Anthrpic, there is a higher likelihood of proprietary data leaks. This recently occurred at Samsung, where an employee uploaded sensitive code to ChatGPT, prompting concerns about the potential exposure of uploaded information to other ChatGPT users. As a result, Samsung banned employees from using ChatGPT and is also working on developing its own proprietary generative AI in-house, which is not an option for most companies. To address these security concerns, companies can establish enterprise contracts to ensure the security and confidentiality of their valuable information. To manage the risks of using generative AI, it is important to develop best practices that are widely published within companies and regularly updated. If companies ignore or simply forbid employees to use generative AI, those employees will figure out ways to use it anyway. Rather, taking a proactive approach encourages employees to use ChatGPT responsibly fosters transparency within the organization and helps prevent the unauthorized use of unregulated AI tools. By creating and sharing comprehensive guidelines, companies can ensure that employees understand the proper use and limitations of ChatGPT, Through the analysis of vast amounts of customer data, including personal information and transaction history, ChatGPT can effectively identify potential compliance issues, aiding in the mitigation of financial crime risks and ensuring regulatory compliance. 16 Finance Monthly. Front Cover Feature

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