Finance Monthly - May 2022

42 Finance Monthly. Bank i ng & F i nanc i a l Se r v i ce s Streamlining operations Making operations more efficient should be at the top of every business owner’s to-do list, enabling employees to spend time on what really matters – building strong customer relationships, perfecting their product or service, building out their offering and creating an engaging brand story to ultimately drive sales. By integrating technology into operations, businesses can easily boost efficiency and standardise processes across locations. We’ve purposely designed solutions such as the Square Dashboard so that businesses can track sales by employee, monitor inventory, manage timecards, accept payments and more. This way a business’s entire team only needs to use and be trained on one system (and control access to certain features via employee passcodes), so everyone across multiple locations is using the same POS, which is all linked to the Dashboard. Hospitality businesses can create seamless communication between multiple ordering channels from front to back of house. The benefits of investing in automation aren’t just felt by the restaurants, they trickle down to consumers, too. For 400 Degrees Pizzeria, a pop-up pizzeria in Cambourne, that meant giving customers the choice of how they were served, whether that be online, or inperson. Flexibility for maximum customer reach The pandemic accelerated e-commerce and it’s clear this shift online is here to stay. In the UK, the share of classic lunch items that were ordered in-person hasn’t returned to pre-pandemic levels, as consumers have had to pivot to placing orders online for delivery and pick-up. Despite this, a number of orders are still being placed in-person – highlighting the need for businesses to offer customers flexibility in how they order across platforms. Going back to our previous seller example, 400 Degrees Pizzeria, is using technology to maximise orders from each end. The owner Sam Corbin told us; “I’ve been Square Dashboard Credit -

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