When you land at Málaga Airport, which is the ever-popular gateway to Costa del Sol, your Spanish vacation should begin smoothly from the moment you collect your rental car. CarGest has established itself as the number one car hire service at Málaga Airport, and promises that it’s your best option to avoid a headache before the holiday has even begun.
Reputation built on excellence
Customer ratings on Google and Trustpilot
CarGest has an impressive 4.8 out of 5 rating based on well over 3,000 customer reviews. It shows that not only is customer satisfaction high, but the scale of the operation also is. On Trustpilot, the company holds a strong 4-star rating with almost 1,500 verified customer reviews. Customers of praise the efficiency of service and quality of vehicles, along with the friendly staff.
Recent customer testimonials do a good job at highlighting the company's strengths: "After a bad experience last year with another company, we chose Cargest this year: what a difference! Honest, transparent, completely without small print!"
Another customer noted: "Super good company. Received a very nice upgrade without asking. A mini Cooper convertible automatic instead of a manual Fiat 500. We were outside with the car within 10 minutes."
Consistency across 2024 and 2025
The consistently high ratings isn’t just a one-time thing, it’s across both 2024 and 2025. It shows the company’s commitment to maintaining service standards all year round. When it comes to car hire Malaga airport, CarGest was recognized as the best-rated car rental company in Málaga for 2023, and this reputation has served them well into 2025. Many now see them as the go-to option.
What makes CarGest different
Clear rental policies with no hidden fees
CarGest operates as a direct hire company, not brokers. This means that customers get the best prices without middleman fees, so things are a little more efficient. The company's commitment to transparency means no hidden fees, no credit card required for booking, and the option to pay on arrival as the reviews also back up. This approach means there’s no unpleasant surprises at pickup and allows travelers to budget accurately for their car rental needs.
Fast service with no queues
CarGest is located on Avenida García Morato, just outside the airport terminal. This may sound like a red flag at first, but it’s actually its greatest strength. Being slightly outside of terminal-based competitors means they pay less rent (these savings are passed onto the customer) and have fewer queues.
The company provides a free shuttle bus service that takes customers to their offices in just 2 minutes, and this off-site location means much shorter queues and faster processing times. For a 2 minute bus, you could save hours in queues.
Wide selection of vehicles for all types of travellers
CarGest maintains a pretty large fleet of new vehicles that are constantly being renewed to keep customers happy. New cars help maintain high levels of comfort and safety. The fleet has a little bit of everything, from compact city cars (ideal for Spanish streets which are narrow) to spacious SUVs ideal for families or rural stays. They also have luxury options too. Remember, all vehicles belong to CarGest directly - they don't subcontract to other companies.
Service designed for international customers
Multilingual support and streamlined booking
The company has a good support of multilingual staff to assist customers from various countries. If you’re from Europe, they have you covered. The communication is clear throughout the rental process and the online booking system is designed for quick comparison of rates and easy selection of vehicles. The pickup process is, as stated above, fast and designed to get you no the road ASAP.
Ideal for business, family, or solo travel
Whether arriving for business meetings in Málaga, family holidays along the Costa del Sol, or perhaps solo adventures exploring Andalusia, CarGest caters to all travel needs. The company offers 24-hour breakdown assistance and also unlimited mileage on Premium Pack options. This doesn’t just provide peace of mind but opens up the possibility of an extensive road trip.
Recognised leadership in customer experience
Growing demand and positive word-of-mouth
The company has earned its reputation as the top-rated car rental company in Málaga - we’ve established that. But it’s worth considering that a lot of this is through word of mouth, not a forced marketing campaign. By delivering a high level of service, customer retention is high. One reviewer noted: "This is the third time using Cargest at Málaga".
Future plans and sustainability focus
As the travel industry chops and changes, CarGest remains relevant. It continues to invest in modern, efficient vehicles and sustainable practices so that it can keep up and stay ahead. The company's commitment to regularly renewing its fleet is a big driver of this, as is their commitment to fuel economy.
Final thought: Start your trip right at Málaga Airport
CarGest has competitive prices for two reasons: it sits just outside of the terminal, and it also cuts out the middle-man. Despite the modest prices, service is excellent. Sometimes, paying a premium and using the first rental company you see can result in lower quality, not higher.
Choosing CarGest means starting your journey in southern Spain with complete peace of mind.
