Whenever we think about new technology we certainly are not exactly comfortable with it. We view and look at it with suspicion and believe that status quo is the best. One such technology which is taking the world now by storm is known as artificial intelligence or AI. Hence it would be interesting to know more about it over the next few lines. It is now being selectively used and it will not be long before it is used in other areas. It certainly will make a big difference to any small, medium or big business and help to move it from one level of success to another.