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AI’s Role in the Battle Against Cyber-Attacks

30th November 2020
Xena Lappin, EVP Transformation and Innovation at Teleperformance, discusses the expanding threat landscape in this new world of dispersed business operations, and how Artificial Intelligence is helping financial services build a frontline for cybercrime prevention.
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The Top 5 Customer Service Lessons Banks Must Learn From COVID-19

25th August 2020
According to customer insight and market research collected by artificial intelligence, banks have made several crucial missteps in providing for their customers during the pandemic.
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This is How AI and ML Will Change Financial Services

30th July 2020
It would seem that the financial industry is waking up to the huge potential offered by artificial intelligence (AI) and machine learning (ML). So much so that a Bank of England (BoE) and Financial Conduct Authority (FCA) survey revealed that over two-thirds of organisations within financial services already have live ML applications, with this level of usage due to double in the next three years.
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Europe Is at Risk of Falling Out of the AI ‘Arms Race’

24th June 2020
A powerful movement is taking place behind the scenes of recent TV reports and newspaper headlines. In the quest for global dominance in the domain of deep tech, countries are involved in a spirited race to develop the next wave of leading artificial intelligence (AI) technologies.
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Unlocking the Benefits of AI for Financial Success

9th June 2020
Due to rapid technological advancements, Artificial Intelligence (AI) is now found in various aspects of our daily lives – though most of us are often completely unaware of how often we use it. Digital banks and other innovative companies have certainly taken notice.
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What Has AI Done for Financial Services?

27th March 2020
Everyone's talking about the potential for artificial intelligence in the enterprise, but what's actually been achieved to date? Are the majority of companies comfortable with the technology and how it can be used?
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How Can AI Improve the Insurance Industry?

4th September 2019
Much is made of the disruptive impact that artificial intelligence (AI) and machine learning (ML) are set to have over the coming years, but little is known about the way AI will specifically impact different industries.
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How Is the Rise of AI impacting the Mobile Workforce?

13th August 2019
The rise in automation - particularly automation powered by artificial intelligence (AI) - is having a ripple effect on UK businesses, creating an impact that goes far beyond products or services.
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Global Companies Ramp-up Innovation as 72% Fall Prey to Financial Crime

10th July 2019
Companies intend to spend 51% more to detect and prevent financial crime; cloud-based data and technology the top choice, followed by Artificial Intelligence (AI) and Machine Learning (ML).
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European CFOs Must Implement AI at a Faster Pace

31st May 2019
CFOs of European firms are unanimously convinced that artificial intelligence (AI) has the potential to have a strong impact on the financial department. But when it comes to implementing this technology, they are significantly lagging behind their American counterparts. In fact, many American firms are already comprehensively using data analysis and machine learning to guide and support their strategic decisions. However, this isn’t necessarily the case in Europe, says Kristof Stouthuysen.
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AI to Outperform Human Credit Decisions by 2024

26th February 2019
Artificial intelligence (AI) will produce more accurate, reliable and transparent credit decisions than human-based systems within five years, according to capital markets professionals surveyed by Intertrust.
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2019 – The Year Automation Moves from the Shadow of AI

31st January 2019
Artificial Intelligence has been a buzzword on many business and finance leaders’ lips. It’s tipped to revolutionise how we work and, for some organisations, change is already happening. However, AI demands significant time and financial investment, making it out of reach for many businesses.
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