finance
monthly
Personal Finance. Money. Investing.
Contribute
Newsletter
Corporate

How Digital Access Has Increased Online Life Insurance Sales

The digital revolution has changed the life insurance landscape as much as any other industry.

Posted: 16th November 2021 by
Finance Monthly
Share this article

Digital access to life insurance has made policies easier to purchase, as well as easier to understand. But there are even more ways our digital era has made life insurance quotes easier to obtain and understand for today’s consumer. Marketing, engagement, and customer care have all been made simpler with access to digital channels.

Digital Marketing And Outreach For Life Insurance

Digital Awareness: Because of unprecedented access to the internet, a greater number of people can now understand life insurance policies and how these policies fit into their financial goals. This widespread access means more people will understand why and when they’ll need life insurance coverage. It also means obtaining realistic life insurance quotes is faster and easier.

Online Engagement: Nowadays, potential policy buyers can quickly contact a life insurance agent who can find a life insurance policy that meets their needs. Online engagement through these sorts of digital channels gives life insurance providers every opportunity to convert potential customers into lifetime clients. It also allows them to follow leads and answer questions from potential customers without wasting time or resources.

The Digital Sales Process For Life Insurance

Digital vs. Human Channels: With both digital and human channels available for customers, insurance agents can establish a hybrid model that allows their customers to follow through on the sales process in their preferred manner. Agents can also collect data, manage schedules, and handle appointments digitally. This model allows insurance agents to operate more efficiently and focus more time on establishing rapport with their customers.

Innovative Pricing Models: Life insurance marketing has mainly focused on households with a high amount of assets or wealth. However, younger generations have responded strongly to newer pricing models, such as “dynamic pricing” or “pay as you go” systems. Some life insurance companies have adopted these types of pricing methods, and digital data collection makes these models significantly easier to implement.

Digital Access to Life Insurance Agents

Digital Customer Interaction: Digital access provides new markets and demographics for life insurance sales. Younger customers who may not feel comfortable with typical human sales channels are more likely to opt for digital sales channels where they can engage in the process at their own pace. Additionally, customers who do prefer human sales channels can consult agents more efficiently through the use of digital scheduling and appointments.

Ease-of-Use: With digital access to life insurance more common than ever, insurance agents are much easier to reach. This type of open communication instils trust in customers, especially when policies can become complicated or hard to understand. Additionally, digital channels can operate 24/7 and provide customers with quality care when agents can’t. The combination of digital and human channels creates an environment focused on customer care, driving sales and engagement even further.

About Finance Monthly

Universal Media logo
Finance Monthly is a comprehensive website tailored for individuals seeking insights into the world of consumer finance and money management. It offers news, commentary, and in-depth analysis on topics crucial to personal financial management and decision-making. Whether you're interested in budgeting, investing, or understanding market trends, Finance Monthly provides valuable information to help you navigate the financial aspects of everyday life.
© 2024 Finance Monthly - All Rights Reserved.
News Illustration

Get our free monthly FM email

Subscribe to Finance Monthly and Get the Latest Finance News, Opinion and Insight Direct to you every month.
chevron-right-circle linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram