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Today, thanks to digital leaps, our banking tasks are as simple as sending a text. A great example? Getting a credit card free of any cost. It used to be a maze of paperwork and patience. Now, with banks like Kotak Mahindra, it's a breeze. A few taps, and a bit of typing, and you're set.

Why Opt for Kotak Mahindra for Your Credit Card?

Choosing where to get your credit card is a bit like choosing a dining spot. You'd pick a reliable place, that offers variety, and perhaps gives great discounts. That's Kotak Mahindra Bank for you in the banking world. They're not just any bank; they've earned their stripes and trust over the years. Their credit card options? There’s something for everyone. The ease, the benefits - it's a choice you'll thank yourself for.

Eligibility Criteria Comes First

Think of getting a credit card like planning a trip. You wouldn't just hop on a plane without checking visa requirements, right? Similarly, before shooting off that credit card application, there are some boxes to tick. For starters, banks, including Kotak Mahindra, have a set of eligibility criteria. This usually revolves around your age, income bracket, and sometimes, the city you reside in. Then there's the paperwork. It's not as tedious as it sounds, promise. Keep handy proof of identity, address, and recent income statements, and you're good to go.

Securing Your Kotak Credit Card in Just Three Steps

Getting your hands on a Kotak credit card isn’t some long, drawn-out epic. It's more like a short story, with just three concise chapters:

#1 - The Online Advantage:

It starts on Kotak Mahindra Bank's sleek website or its user-friendly app. Look out for the credit card section, dive in, and key in the specifics they ask for. It’s mostly basics like your name, occupation, and income details.

#2 - Documentation Needed:

Remember the prerequisites we talked about? This is where they come into play. Kotak Mahindra Bank offers a smooth ride here. You can either upload scanned copies of the required docs directly or, if you're a tad traditional or just love human touch, schedule a doorstep pickup. A representative will swing by, collect what's needed, and give you a smile to boot. The mantra? Keep things crisp and clear for a seamless verification process.

#3 - The Approval Process:

Once you've hit that 'submit' or ‘credit card online apply’ button, behind the scenes, Kotak Mahindra Bank's efficient systems are bustling. They're assessing your details, making sure everything aligns. If all's good, you'll get a nod of approval in no time. And before you know it, your brand new credit card is zipping its way to you. The wait isn’t long, and once it's with you, activation is a cinch.

Key Features of Kotak Credit Cards

A Kotak credit card is packed with features to help you in nearly every financial situation. Firstly, every time you swipe, you aren't just paying; you're earning too. With every purchase, reward points stack up, waiting to be redeemed. And if that isn't enough, some sweet cashback offers come your way. Think of it as a little "thank you" for every transaction.

Furthermore, if you're a shopaholic, you'll relish the special deals. Kotak Mahindra Bank's partnerships with brands bring exclusive discounts right to your fingertips. And fear not, with Kotak, security isn’t an afterthought. The bank equips its cards with advanced protective features. Should you ever hit a snag, their customer support jumps into action, ready to steer things right.

Squeeze the Most Out of Your Kotak Credit Card

Owning a Kotak credit card is like having a ticket to an exclusive club. But, you'll want to strut in and use all its facilities. For starters, use the card responsibly. It's tempting to go on a spree, but timely payments ensure you reap the benefits without drowning in debt.

When Kotak Mahindra Bank rolls out those exciting promotional offers, take them up! They're designed to give you maximum value. And here's a pro tip: Link your card with your Kotak Mahindra savings account. Not only does it make payments a breeze, but it also lets you monitor and manage your finances seamlessly. It's like having your cake and eating it too!


The banking world is in a state of constant flux, moving from crowded queues to a few clicks. It's an era of convenience. And in this digital parade, a Kotak Credit Card isn't just a participant; it's leading the march. Look it up, apply now, and let Kotak elevate your banking journey to levels unimagined.

They’ve gone up from 3% to 3.5%. This is the ninth time in a row they’ve been hiked.

This increase will result in higher mortgage payments for property owners and people who’ve taken out loans. It comes at a time when everyone across the country is faced with the cost-of-living crisis – right before the Christmas holidays.

Inflation is currently sitting at 10.7% in the country – or over 5 times higher than the 2% target. However, it has slightly eased since November.

Andrew Bailey, Bank of England Governor, said it was the "first glimmer" that soaring price rises were starting to come down but there was still "a long way to go".

Accelerated by the pandemic and empowered by the latest technological advancements, it has quickly entered people’s lives and aligned with the demands of businesses. 

Statista predicts that the number of US citizens using digital banks will hit 216.8 million. Among the reasons why consumers turn to online banking are the ease of use, security, and extensive banking capabilities available within their favorite solutions. 

The concept of digital banking admits easy and swift money management, performing fund transfers and online transactions, payments automation, and more. Modern banking solutions provide the ability to operate with digital currencies, introduce asset management, and provide comprehensive lending options.

The reasons for developing digital banking platforms are many. Let’s figure out what the process of financial mobile app development is like and how to start an online bank.

A quick overview of the digital banking market

The market for FinTech services is growing exponentially, and it’s projected that by the end of 2022, more than 65 percent of the US population will be banking online. 

The target audience for digital banks

Taking into account their lifestyles and aspirations, Millenials and Gen Z representatives are considered to be the most active mobile banking users. At the same time, the share of online banking users aged 50+ has also grown in recent years.

While Millennials turn to online banking to make the most of online transactions, peer-to-peer transfers, and cashback, the representatives of older generations may benefit from obtaining information about bank products, receiving mobile payments, and tracking their balances online.

So, deciding on the audience to target with your banking product, you better take into account the needs of different age groups.

Popular online banking solutions

Some banks make digitalization a part of their transformation strategy and FinTech businesses provide digital banking without having any brick-and-mortar branches behind. The latter is often called neobanks or digital-only banks. To operate legally, they partner with bank license issuers and distribute virtual and physical cards just like traditional banks do.

Among the most popular banking solutions that provide digital services are:

Each success story has a tedious formation process and hours of work behind it. Now, let’s figure out how to develop a digital bank.

How can you develop a digital bank?

Banking software development requires a deep knowledge of the market. This includes understanding the legal part, complying with the industry requirements, and bringing to the table hands-on technical knowledge.

Getting started with digital banking, make sure you’ve figured out the things to do first and have in place all the assets to get you covered.

Among the challenges you may face on this way are:

Clearly understanding your business goals, following the security best practices, and partnering with a reliable financial software development services provider are the key principles for creating a successful digital solution.

Must-have features of digital banking apps

Deciding on the features to add when you start a digital bank, it’s essential to understand the needs of your audience. Think of the ways to realize your ideas and evaluate the resources you can count on to implement the desired functionality.

Consider starting with the product MVP and then gradually rolling out additional features. This approach will help you meet the time and budget constraints and evaluate your success on the go. 

Most mobile banking solutions are equipped with the following must-have features:

With this basic functionality, your application can soon evolve into one of the custom banking solutions providing its users with:

How to monetize your digital banking app

So, how do you make money from developing a digital bank? 

As a rule, FinTech solution providers get some profit from:

  1. money on cards, which is getting some share from customer deposits;
  2. transactions, meaning that a part of the interchange fee is split between the card network (Visa, Master Card) and the bank card issuer.

You may also consider offering a part of your banking functionality as a premium tier, adding some insurance options, increasing your product LTV by introducing BankID, and targeting your customers with PPC advertising.

Providing your customers with real value and adjusting your solution as their needs change with the product change is a winning strategy you should take with you when developing a digital bank.


Cohen is a protege of former Google CEO Eric Schmidt. In 2010, Cohen went on to establish technology incubator Jigsaw. His recruitment is the most recent step taken by Goldman Sachs to inject a technology focus into the bank. 

Cohen is set to lead the group, known as the Office of Applied Innovation, alongside co-chief information officer George Lee. 

“Working closely with leaders across Goldman Sachs, George and Jared will specifically identify and advance commercial opportunities for the firm that are at the intersection of a changing global marketplace, shifts in the geopolitical landscape and rapidly evolving technology,” Solomon said. 

Cohen will be joining New York-based Goldman Sachs at its senior-most rank, serving as a partner, management committee member and also as president of global affairs.


Well, a BIN is the first 6 digits of a credit or debit card number. For example, if your credit card number is 1234 5678 9000 0000, then the BIN would be 1234 56. Now, these numbers have a purpose because they can identify the issuing bank, card brand, card type, card level, and country of a credit card. Now that you know what a BIN can identify, how do you use it?

1. Use A BIN Checker 

There are several online BIN checkers that can check your BIN code and give you all the information you need. Since the BIN is only information about the bank, and the rest of the numbers on the credit card are numbers for your account, you don’t need to worry about your data being breached.

Just look for a BIN database and see what comes up, and then type in your first six numbers to collect all the information you need. You can check here to find a good bank identification number search service, and start learning more about where your card came from.

2. Analyse The Numbers Yourself

If you don’t want to put information from your credit card online, then you can focus on analysing the first number yourself to find some of the information. The first digit of the BIN on your credit card shows the card issuers industry, or where the card came from. Most banking and financial cards have 4 or 5 as the first digit, so you should have that as well.

Sadly, the remaining numbers of the BIN cannot be understood yourself, and you will need to use some type of online checker.

3. Talk To Your Bank

Of course, you can go back to the bank where you have set up your account(s) and ask them for help in figuring out your BIN. The staff will be happy to help you find the information you need, and then you can continue your transactions.

What Do Bank Identification Numbers Do For You?

The BIN number is actually your first line of defence against fraud and it ensures that all of your transactions go through. The electronic payment processing system uses the BIN to help connect the merchant you are buying from, the payment processor, the issuing bank, and then the merchant’s bank. The BIN is checked and if it is verified, then the payment goes through.

The rest of the numbers on your card is your bank account number, which is then accessed to draw money out of the card and complete the transaction.

If you type in your BIN wrong whenever you are making an online transaction, then the payment can be declined because the processing system detects fraud. Nearly every single type of card has them, and they help you out every single time you make a payment. Because no card issuers have the same BIN numbers, it is very easy to tell if fraud is happening with that specific card.

The BIN Is Easy But Important

Taking the time to enter your BIN into an online checker is going to help you out because you will find everything you need within a few seconds, and then you can have more information about your bank and your card.


According to Experian data, 22% of American adults have personal loans. A personal loan is an in-demand type of loan. So many lenders offer it, making it accessible to the general public. If you’re interested in getting one, there are various things you need to know first, such as where to get it and how. Below are the lenders that offer personal loans, information about how you can attain them, and the terms they might have.


Banks are always the first option to getting a personal loan. It's because most banks offer a variety of loans, and most to-be borrowers have bank accounts. About 95% of American households have or have access to a bank account. Taking out a personal loan from a bank where you have your account is highly recommended. Since you have transacted with the bank, they already have your records, and signing up for a loan will be easier. 

There are typically two ways to obtain a personal loan from banks. You can apply either onsite, online, or a combination of both. You may be directed to a loan officer on site, who will discuss the process and the terms should you qualify for the loan. You can also sign up online by looking up at their site, filling out a loan application form, or whatever is instructed by the site, and waiting for further instructions.

While banks can make the process convenient for their clients, you need to see that you fit specific qualifications. For example, they might tell you that you need a specific credit score to qualify, or you will be charged a higher interest rate if you have a low debt-to-income ratio. Having a good credit history will give you better deals for your loan.

Credit Unions

A credit union is another lender that can provide you with secured and unsecured personal loans. It is a non-profit financial organisation that is built upon the profits of the owners and its members. Banks offer various financial services, including loans, although the specifics may vary from one credit union to another.

You can get a loan from credit unions on one condition: you have to be a member. The services they offer are commonly exclusive to members since they are the ones who put money into the institution. Upon joining, they are also granted an account, giving them access to pool their money and avail of the financial services offered. You can apply and keep track of the loan through that account. Depending on how the credit union operates, you can apply for a loan either by visiting their office or online. You will be catered to with hands-on negotiations regarding how much you need to loan, your interest rate, and for how long you will be repaying the borrowed money plus interest.

Credit unions have an advantage over other giant lenders because they do not charge taxes and need only enough funding for their regular daily transactions. With this, you may be charged a lower interest rate, which helps save money than transacting with other lenders.

Lending Companies

As the name suggests, they are financial institutions that specialise in offering loans. The qualifications are typically the same as other lenders like banks, but most lending companies have less strict standards, making it more accessible. You can apply either onsite or online with these companies.

Several lending companies operate and let you transact with them through the internet for your convenience. Depending on the lender's terms, you can transact with them in the quickest way possible and get the money within minutes. However, before you begin any transaction with a company without prior experience, you have to think of two things: the legitimacy of the company and the availability in your area. 

First, you need to make sure that lenders of your choice are legitimate. Second, check or contact a government agency to do so or spot signs of a scam, such as an unsecured website, unresponsive contact details, or zero reviews.

The next thing you need to check is whether they are available in your area or not. An easy way to do so is to google for available lenders plus your location. For example, you can search for lenders in Birmingham or apply for Birmingham personal loans online.

To Conclude

You can get personal loans from several lenders like banks, credit unions, and lending companies. You need to find the right one for you and make sure that you can fulfil their terms and pay back what you owe.

James von Moltke has been CFO and a member of the Management Board of Deutsche Bank since July 2017. After graduating from New College, Oxford, James worked at Credit Suisse for three years, followed by ten years at JP Morgan in both New York and Hong Kong. James then joined Morgan Stanley, where he led the Financial Technology Advisory Team. Prior to joining Deutsche Bank, James was Treasurer of Citigroup.

James serves on a number of industry bodies. He is a member of the Exchange Councils of Eurex and the Frankfurt Stock Exchange and represents Deutsche Bank on the Executive Board of the Deutsche Aktieninstitut eV (German Equity Institute). James also serves on the Steering Committee on Regulatory Capital of the Institute of International Finance. This year, as the financial industry’s transition away from LIBOR gathers pace, James was appointed Chair of the Euro Risk-Free Rates Working Group of the European Securities and Markets Authority (ESMA).

James, who was born in Heidelberg, serves on the Boards of Directors of the American Chamber of Commerce in Germany, the Atlantik-Brücke eV (Atlantic Bridge), and the Centre for Financial Studies, part of the Goethe University in Frankfurt. 

James, why did you join Deutsche Bank?

Throughout my professional career, I have been passionate about helping to lead organisations through times of change. As Treasurer of Citigroup, for example, with responsibility for capital, funding and liquidity, I was able to support a fundamental restructuring of the organisation in the aftermath of the financial crisis of 2008-9. Coming to Deutsche Bank in 2017, I met a dynamic new management team committed to tackling the challenges facing the organisation. This culminated in the radical transformation programme which we launched in July of 2019 and are currently executing.

This also gave me a chance to contribute my international experience at a leading European financial institution, the market leader in my native Germany. Deutsche Bank is Germany’s leading bank with strong European roots and a global network – the only German bank identified as a Global Systemically Important Bank (G-SIB) by the Financial Stability Board. Since its founding in 1870, Deutsche Bank has supported German industry both at home and across the globe. Acting as a trusted adviser and risk manager, Deutsche Bank has built relationships with corporate, institutional and private clients which have flourished over multiple generations. We’re building on this tradition and shaping this bank for the future – and that’s an exciting mission to be part of.

What is the background for Deutsche Bank’s transformation strategy?

In launching our transformation strategy, we set out to resolve several key challenges. We needed to improve profitability, reduce costs, instil greater discipline in capital allocation, reduce leverage, and at the same time sharpen our focus on building sustainable relationships with our most important clients. Our response to these challenges was the most fundamental restructuring of Deutsche Bank in the past two decades. We set ourselves an ambitious timeframe for execution: we aim to complete this transformation in three and a half years from our launch in mid-2019, so by the end of 2022.

And what are the objectives of the transformation?

We focused our transformation strategy on four fundamental goals:

We also set ourselves clear financial targets for 2022. These included a post-tax Return on Tangible Equity of 8%, and above 9% in our Core Bank; a cost/income ratio of 70% and maintaining a Common Equity Tier 1 (‘CET1’) capital ratio of at least 12.5% throughout the transformation process.

What are your priorities in Deutsche Bank’s core businesses?

We set ourselves clear objectives for each of the Core Bank’s four businesses:

In the middle of a global pandemic, that’s an ambitious agenda. What progress have you made so far?

The pandemic forced us to transfer around 70% of Deutsche Bank’s staff – more than 60,000 people – to working from home in a matter of days. Despite that, we’re on track with our strategic and financial objectives:

How important is sustainable finance for Deutsche Bank’s future setup?

Deutsche Bank is absolutely committed to sustainable finance, both within our own operations and in helping our clients on the path to meeting the Paris Agreement on Climate Change. We have set clear targets for financing and investment in environmental, social and governance (ESG) activities, both at the Group level and for each core business. In the eighteen months up to June 2021, our cumulative volumes of ESG financing and investment reached nearly € 100 billion – halfway to our goal of at least € 200 billion by the end of 2023. Deutsche Bank serves on the Sustainable Finance Committee of the German Government and is a founding member of the Net Zero Banking Alliance and other industry bodies. Our commitment to a more sustainable Deutsche Bank is also supported by our key stakeholders: Moody’s Investor Services, the leading rating agency which recently upgraded Deutsche Bank’s credit ratings, made clear that “DB’s sharpened focus on sustainability and attention to fast-evolving environmental, social and governance standards are credit positive.”

Deutsche Bank is absolutely committed to sustainable finance, both within our own operations and in helping our clients on the path to meeting the Paris Agreement on Climate Change.

What role has the Finance function played in Deutsche Bank’s transformation?

Finance has played and continues to play, a vital role in planning, designing, enabling and funding Deutsche Bank’s historic transformation. In several ways, we have redesigned Finance’s processes, our ways of working and our culture in order to help the bank reach its goals. Some of Finance’s key contributions were:

Barclays and Mr Jes Staley, Group Chief Executive, were made aware on Friday evening of the preliminary conclusions from the FCA and the PRA of their investigation into Mr Staley’s characterisation to Barclays of his relationship with the late Mr Jeffrey Epstein and the subsequent description of that relationship in Barclays’ response to the FCA,” the statement said.

“In view of those conclusions, and Mr Staley’s intention to contest them, the Board and Mr Staley have agreed that he will step down from his role as Group Chief Executive and as a director of Barclays.”

Barclays pointed out that the investigation had not found that its CEO “saw, or was aware of, any of Mr Epstein’s alleged crimes.” Jeffrey Epstein was arrested in July 2019 on child sex-trafficking charges but hung himself a month later in a Manhattan federal prison. 

Subject to regulatory approval, C.S Venkatakrishnan is set to take on the role of Group Chief Executive in place of Staley with immediate effect. The bank has said it is confident that under Venkatakrishnan’s leadership, it will “continue its strategic direction and improve performance in line with the progress of recent years.”

Chief executive of Westpac, Brian Hartzer plans to step down next week after the bank was sued by Australian regulators for an alleged 23 million breaches of counter-terrorism and money laundering regulations involving $11bn worth of transactions.

Controversy has also risen surrounding the $2.7 million payout Hartzer will receive, as confirmed by Westpac last week.

BBC reports that the majority of the infractions involved late reporting of overseas transactions, and the Australian Transaction Reports and Analysis Centre (Austrac) claims it has also linked several of the transactions to "child exploitation risks". Westpac, also the oldest bank in Australia, allegedly failed to monitor the accounts of an Australian convicted sex offender who had been sending money over to the Philippines.

The bank’s chairman, Lindsay Maxsted has rejected the notion that more board members at the bank should be axed and

The Australian government has described the reported breaches as “very serious” and the Labor opposition spokesman, Jim Chalmers, says the failures of Westpac are "nothing short of disgraceful.”

The Which Group recently published a study [1]stating that the UK banking sector was hit by IT outages on a daily basis in the last nine months of 2018, with 302 reported failures. The major banks had suffered at least one incident apiece every two weeks. This is a highly concerning statistic that exposes the fact that bank outages and IT issues occur much more often than was previously thought[2]. And the impact can cause significant setbacks, financial and otherwise. In one recent example[3], a major bank suffered an outage with costs amounting to over £330 million.

Nick Coleman, Channel Director EMEA of Virtual Instruments, explains why this is happening and what the issues surrounding this trend are.

Regulatory pressure

Firstly, banks are now obliged to report any IT issues to the Financial Conduct Authority (FCA), (and, as in the case of Which, using this data to form their report), IT problems are much more visible. There is greater recognition than ever before on how much serious disruption can be caused by IT outages at financial services institutions for people and businesses. The FCA now regards IT system performance as more important than staff performance. So if a member of staff is signed off of work, it is considered normal business, but if an IT system fails to deliver, it is viewed as a violation. Under regulations enforced by the FCA in August 2018, banks and financial services have to report on how they recover from outages within three months and have been mandated with a maximum acceptable time for systems to be down. They are so reliant on IT systems, it is critical that they take the necessary steps to ensure the business can get back up and running as soon as possible after an outage.

Infrastructure complexity

Secondly, knowing the true root cause of problems before taking any action is key, but a lack of proper infrastructure visibility is preventing banks from effectively managing the situation. With the inherent complexity of today’s hybrid infrastructure brought about by new procurements layered over legacy systems that are not necessarily cohesive, interoperability issues often ensue. The knock-on effects of systems fighting for resources during busy periods can cause latency issues, in turn seriously affecting the performance of business-critical applications. Here, it is not a matter of if, but when.

Over the years, peoples’ perception as to the value of the IT infrastructure has eroded in the eyes of the business.

With digital transformation, IT systems are now beyond human comprehension and require automation and AI-powered IT operations management (AIOps[4]), also known as ‘algorithmic IT operations’, to run efficiently. Unfortunately, IT doesn’t have the investment or influence at board level that it should put the proper performance safeguards and assurances into place. The business insists that their customer-facing applications run as planned, but don’t really care who runs the IT infrastructure for them. They see the infrastructure as an overhead rather than a vital, profit-generating differentiator, giving a competitive advantage.

Lack of performance benchmarks in the cloud

Thirdly, the banking sector has been advised to embrace the cloud and is struggling to migrate applications, often written in the 1980s and 1990s, to a new platform. The cloud suppliers are reluctant to provide a service level agreement (SLA) on application performance, as they do not know the quality of application coding they will be hosting, so there is effectively no one fully accountable if problems occur. This means that at present, a bank can have its customer-facing applications slow down for an hour and as the cloud provider is not accountable, it is not in breach of contract.

For example, performance issues can impact upon banking applications for customer transactions, and if that capability goes down, not only will it be difficult for the IT team to locate the issue and get systems back up and running quickly, there are also implications for the business reputation to deal with following such an incident.

How can this imbalance be addressed?

Bringing insights and the value of IT back to the business

Over the years, peoples’ perception as to the value of the IT infrastructure has eroded in the eyes of the business. This type of thinking is not unique to IT. For example, years ago people used to care about the engine in their cars, but now they just expect it to work and are really irritated if it fails. The same goes for domestic automation: washing machines, dishwashers, stereo systems, etc. These are now just viewed as commodity items to be used and replaced with no emotion. The value of IT in general needs to be recognised and the way to do this is to report on exactly how it is helping the business, in language the business understands.

So how can IT be of more value to the business? Organisations must recognise that a shift in the perception of the importance of the application (which relates to the customer) is needed. As the organisation cares about application performance, and as IT supports the applications, IT should logically also show how well they are running, how cost-efficient they are compared to other suppliers, and how in-house IT has a better understanding of the company direction than any outsourced partner.

Organisations must recognise that a shift in the perception of the importance of the application (which relates to the customer) is needed.

Outmoded infrastructure monitoring methods

In terms of tackling the issue, traditional monitoring capabilities are falling short. The tools are commonly proprietary and simply not able to keep pace with digital transformation occurring today. The core of this recurring outage problem in the financial services industry is that IT teams are simply unable to holistically ‘see’ or create a map of their entire systems environment. Greater infrastructure transparency is required.

Currently, the applications themselves can be monitored using application performance monitoring (APM) tools, – but these only show the application performance outside the data centre with perhaps a bit of hypervisor information. It is a similar story from the switch providers and network monitors as they really only look at their own devices and lack context to other devices and to the applications themselves. The entire hybrid IT infrastructure supporting the application processing needs to be viewed live across the hypervisor, VM, server, network fabric and storage together.

The AIOps solution

AIOps-driven app-centric infrastructure management will be a significant part of the solution. Artificial intelligence applied to IT operations (AIOps) utilises AI and ML (machine learning) to help ensure application and infrastructure performance.

With this holistic approach, AI-based analytics are app-centric, with correlation capabilities that provide highly insightful and integrated views across siloes and end-to-end across the entire infrastructure. In this way, a shared context can be seen across all infrastructure management tools, so that the trends and behaviour of resources can be easily read and understood. With a visual representation of the current infrastructure, IT teams can be certain as to all of the dependencies and exactly which applications are utilising or competing for different infrastructure resources. Thus, potential problems can be avoided in advance, making a meaningful shift from reactive to proactive troubleshooting, saving millions in time, money, loss of business revenue and customer loyalty.

And this is not solely for on-premises; the cloud-based outsourced applications also need this level of scrutiny to ensure performance-based SLAs can be set and then met.

With the ability to assure the performance of their mission-critical applications, banks and financial services organisations place themselves in a position to successfully manage their digital transformation journey, whilst ensuring they meet business goals and most importantly, keep their customers happy.





[4]Artificial intelligence for IT operations (AIOps) platforms are software systems that combine big data and AI or machine learning functionality to enhance and partially replace a broad range of IT operations processes and tasks, including availability and performance monitoring, event correlation and analysis, IT service management, and automation.” Gartner – Market Guide for AIOps Platforms. (Published August 2017)

Here's the story of how the country's largest bank got to where it is today.

Biographer of J.P. Morgan Jean Strouse, longtime bank analyst Mike Mayo and CNBC banking reporter Hugh Son help tell the story. You’ll learn about how Aaron Burr and Alexander Hamilton are part of the bank’s history, along with the first ATM, and the company’s position moving forward into the future of digital banking.

Last week a row erupted over ATMs in the UK. While Link announced that the fee paid each time a cash machine is used will be cut from Sunday, consumer champions Which? claimed that 300 ATMs are closing every month.

Stuart Rye, Director of business development for financial services at Fujitsu UK, believes that it’s vital to ensure a spread of ATMs across the regions that addresses consumer demand and for ATM networks to look to technology to lower costs.

“Even as we move towards a cashless society, ATMs still play an important role in the financial life of Brits across the country, and reduced access might have unpredictable consequences for a number of industries besides the financial services – such as retail and hospitality – as well as for consumers.

“There is clearly a mandate for a more homogenous spread of ATMs across all regions, but if closures need to happen, they should be done in a strategic manner that still takes into account ATM supply and consumer demand. Other countries, such as Sweden, have developed cashless economies that work well for everyone, but we would need a more sophisticated ecosystem to do this in a cost effective and efficient way – ATMs are still vital.

“Maintaining an ATM estate can be challenging, with cash replenishment and machine maintenance involving high recurring costs. However, there are other ways to lower these costs; investing in technology can help create power and energy savings and better install and maintenance processes. At Fujitsu, we’re looking at how we can use AI and advanced computing techniques to optimise cash management, a development which could reduce the cost of cash handling and create a more efficient ATM network.

“Ultimately, this is a complex issue involving numerous important stakeholders – banks, retailers, consumers, and ATM businesses. It’s tough to get it right, and requires a considered approach which takes into account those parties needs now and the trends that will determine their needs in the future.”

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